LQ Trainers have vast experience in the related field and are successful practitioner in many aspects.

They have conducted training which varies from the ISO 9000, ISO 14000, OSHAS 18000, Internal Quality Audit, ISO/TS 16949 for automotive, 5S for Housekeeping, Total Productive Maintenance (TPM), KAIZEN and other various organizations such as waste management, precision industry manufacturing, multi level marketing, steel production, project management, event management and qualified them to be Subject Matter Experts.

LQ consultation of establishing, implementing, maintaining and upgrading the Integrated Management System in various manufacturing and servicing industries such as:-

  • Injection Molding
  • Mould Making
  • Plastic Manufacturing
  • Printing
  • Foam and Mattress Manufacturing
  • Metal Industry
  • Roller Assembly
  • Furniture Raw Material Distributor
  • Agency for Foreign Worker
  • Automotive Manufacturer
  • Building Coating Industry
  • Mechanical and Electrical
  • Property Development and Management
  • Infrastructure and Building
  • Paper Carton
  • Glove’s Manufacturing
  • Agriculture
  • Aerospace/ Aviation
  • Construction
  • Garments
  • Phone Receiver
  • Scanners
  • Secondary Processes
  • Rubber
  • Fiber Glass
  • Quarry
  • Pre-Mix Process
  • Lighting System
  • Vacuum Metalizing



Currently serving as the Past President of the Malaysian Association of Professional Trainers and Coaches (MAPTaC), Soo Hoo has been a trainer in the area of Subliminal Persuasion, Entrepreneurship and Mindset Breakthrough since 2007. In recognition of his achievements and contribution Soo Hoo is awarded with the prestigious Global Training & Development Leadership Award by The World HRD Congress in their Silver Jubilee Celebration and as Distinguished Trainer (2017) and Hall of Fame (2018) in Asia’s Training & Development Excellence Award.

Soo Hoo have also recently been listed in Marquis’ “Who’s Who In The World” the world’s leading biographical database which lists the top 2% of the world’s professionals and a source of reference for Forbes in their annual selection.

He began young with a high-flying career in banking sales, servicing high net worth individuals at an international bank. In appreciation of his passion and commitment in managing their financial portfolio, some of his clients shared their experiences with him and mentored him, teaching the business and life skills they had gained in their rich lives.


With what he learnt Soo Hoo launched his own consulting business, managing corporate clients and assisting them to grow their businesses. Among his many successes then was growing the profit of a company from RM 200, 000/- to over RM 1, 000, 000/- in profits within 3 years. Another was in helping a client (KSKW Cambodia Ltd) to acquire and design a USD2Bil integrated development project in 2007.

Soo Hoo has trained regionally to participants from over 30 countries. He have designed a program called Subliminal Persuasion. This program combines the best of Neuro Science Technologies including Hypnosis, NLP & Body Language to influence the decision making process to build deep trust and rapport. This has proven to be a very popular program.

  • Redesigned sales script which increased conversion by 300%
  • Developed and deployed talent recruitment and retention which reduced attrition by over 50%
  • Global Training & Development Leadership Award by World HRD Congress
  • Distinguished Trainer 2017 (Asia’s Training & Development Excellence Awards)
  • Hall Of Fame 2018 (Asia’s Training & Development Excellence Awards)
  • Recognised in Marquis Who’s Who In The World, the world’s leading authority in biographies
  • Malaysia’s SME Icon 2017 by ASEAN Service Providers Confederation
  • Best Sales Trainer 2019 by Golden Globe Tigers Award
  • LL.B (Hons)
  • Certified Trainer NLP (NFNLP)
  • Global Training & Development Leadership Award by World HRD Congress
  • Certified Master Practitioner Eriksonian Hypnosis
  • International Licensed Master Trainer (MWS)
  • Founding President of Malaysian Association of Professional Trainers and Coaches (MAPTaC)
  • Director For Asia Pacific, Global Trainers’ Federation
  • Director of Asia Pacific Sales Academy
  • Director of ASEAN Business School
  • Member of MENSA
  • Sales TITAN
    • ALPHA Sales System
    • Subliminal Persuasion
    • The Grand Bazaar – Game Based Learning Negotiation Skills
    • Stage Closing – Large Group Presentation & Closing
  • Business TITAN
    • D’Old Kopitiam – Intrapreneurship
    • Intrapreneurial Leader For The VUCA World
  • Speaker TITAN
    • Train The Trainer
    • IMPACT! Presentations That Lasts
    • Game Design Workshop
  • Breakthrough TITAN
    • NLP Basic & Master Practitioner Certification
    • BREAKTHROUGH! Breaking through Self Limitations
    • VISION! Creating A Compelling Future
  • Misc (Game Based Learning)
    • Perplexing Paradox
    • 36 Stratagems Of War
    • ALIGN! Breaking Silos - Aligning Teams
George Suthes


Director and Consultant

Maheran graduated from (UNITEN) with Bachelor Degree in Mechanical Engineering. She graduated from the first batch in Year 2000. Maheran’s first career was in Jotech Metal as Industrial Engineer. She involves in ISO/TS16949 development and qualification in few automotive suppliers companies includes WinshengSdnBhd (Plastic Injection Molding) and Fischer Tech (Injection Molding).

She has been actively involved in the field of Continual Improvement activities in all aspects of industries.
Presently Maheran is the Director and Consultant for CAAT Solutions PLT. and Leading Quantum Consultancy Sdn. Bhd. She manages to conduct various kinds of trainings, consultancies, advisories and also organizing the corporate wellness effectively. With her excellent interpersonal and communication skills, she has conducted various high impact trainings and workshop in the area of workplace improvement, variation and waste reduction, practical problem solving techniques including statistical tools.
Not only local, she also providing different management systems and strong project management skills to multi-national companies. The different management skills are includes:
  • Quality Management System
  • Environment Management System
  • Safety and Health Management System

Her industrial experiences were in the automotive, computers, audio video and hard disc industries. During her stayed with Fischer Technology, she was tasked with the responsibility of promoting .

Rosli Saaban

Safety and Health Officer

Rosli Saaban has been actively involved in the field of Occupational Safety and Health since working in the Civil Defence Force back in 1990. In this capacity, he was a trainer for Emergency Management, Fire Fighting and Prevention, First Responder Life Support, Ascending & Craft Rescue and Fire Fighting.

Now as a trained as a Safety and Health Officer, he have since been involved in the field of Occupational Safety and Health for more than 15 years. Among his expertise includes conducting programs on establishing emergency response teams, fire fighting techniques for fire squads, first aid programs for first aiders, safe handling of forklift, chemical spillage management chemical handling and 5S. He is also experienced in coordinating high rise building evacuation and rescue activities with Civil Defence Department.

To date, he has attended numerous conferences, seminars, and training organised by professional bodies held throughout the country. He was actively involved in many rescue activities including gas leak exercise with PETRONAS, BOMBA and other government agencies, spill exercise with CCM, PAGEMA, search and rescue exercise for airplane crash and other search and rescue initiatives organised in schools, factories and government bodies. His extensive involvement in community work includes as assistant paramedic and water rescue / Marshall in various competitions organised locally.

He has involved in the field of Occupational Safety and Health more than 15 years as Safety and Health Officer, has attended numerous of conferences, seminars and training’s held throughout the country organized by professional bodies i.e. NIOSH, FMM, BOMBA, ALAM, UTM, TUDM (Air Craft Rescue & Fire Fighting), (FRLS) First Responder Life Support Trainer Awarded by Hospital Sultanah Aminah Johor Bahru. Since that, he has acquired extensive experience in managing the workplace health and safety. Also conducted lectures and training for several companies such as UTM, JPK, Sime Sem Corp. GE. Engine, PNE Electric, KAMI Electronics, SPI Plastic, PODOYO Plastic, SDP Plastic, Leader Cable, Clay Tan, Tg. Puteri Golf Resort and more.

Rosli Saaban
Jasmi Sulaiman

Jasmi Sulaiman

Senior Professional Trainer

JASMI SULAIMAN has Bachelor in Mechanical Engineering University Technology Mara (UiTM)

Professional qualifiedwith:
  • IRCA Certified Lead Auditor
  • ASQ Certified Quality Manager
  • Certified Project Management Professional (PMP) from PMI
  • Approved Trainer & Consultant from Selangor Human Resources Development Centre (SHRDC)
  • Approved Independent Contractor – for Verify Inc. USA
He has work experiences with Global Specialist Network as a SPECIALISTLead / Senior Professional Trainer
  • IRCA Certi Quality Head (Automotive) (>5 years)
  • Quality Lead (Aerospace) (>7 years)
  • Quality and Supply Chain Management (>5 years)
  • Triumph-Vought Delegated Quality Representative (>2 years
  • Supplier Development ( >5 years)
  • Asia Regional Program Manager (>5 years)
  • Freelance Consultant (>5 years)
He also had working with a previous company such as:
  • Verify Inc (ASIA), 2011-2015
  • CTRM Aero-composite Sdn. Bhd, 2006-2011
  • Toyota Motor Corporation, 2002-2006

Nandagopal A/L Supra maniah

Facilities Engineering management

Nandagopal is a dynamic, talented and versatile acclaimed speaker in technical especially in Facilities Engineering management. His passion is always been latest advancement in technology that has positive impact on Environment, Energy and Safety.He holds a degree in Bachelor of Engineering (electrical), Diploma in Electrical Engineering and City & Guilds Full Technology Certificate (Electrical).He is an associate member of Society of Engineers (Electrical) UK since 1986 and a Registered Electrical Energy Manager (REEM) with Energy Commission.He has also passes a series of competencies examinations conducted by Energy Commission, Department of Safety and Health and National Water Services Commission(SPAN) Just to name, Low Voltage Chargeman, Restricted Medium Voltage Chargeman, Electrical Supervisor, Safety Officer and Competency on Sewerage Treatment Plant Operation.

He has more than 28 years of working experience in Multi National Industries and started his carrier in 1986 holding various positions starting from Chargeman, Electrical Engineer, EHS & Facilities Manager and Facilities Senior Manager.He gained valuable hands-on experience in troubleshooting Electrical Machinery at Johor Port under UMW (M) S/B.Later, he gain more industry experience in Kimberly Clarke where he redesigned the A.C. Power Supply distribution.He worked as a Maintenance Superintendent engaged by a chemical Plant and climbed the corporate ladder when he worked in General Electric as an EHS & Facilities Manager. His last working position was with Flextronics as Facilities Senior Manager.


Shabenah Bee

Soft Skill Trainer

Shabenah Bee Bt Mohd has Master of Education (Open University of Malaysia), Bachelor of Information System (UNITAR) and Diploma in Information Technology (UKM).Her diligent and dedicated Computer Science educationist with 13+ years’ experience in ICT and soft skill training

Track record of consistently building the participants’ calibre and knowledge in Information Technology, Business Communication and Self-development skills. Committed to provide high quality corporate training at all levels.

Profound ability to develop productive and effectual lesson plans based on the curriculum and executing the same.
  • Substantial knowledge of age specific effective teaching and instructional strategies.
  • Solid experience in supervising ICT related practical projects as client’s requirement.
  • Training Needs Analysis (TNA)
  • Computer Courses –Microsoft Office Application Ver. 2013 / 2010 / 2007 / 2003
  • Other Special Customized IT Courses
  • Soft Skill Courses – Business and Language Skills
  • Classroom Management
  • Questioning Techniques
  • Curriculum Setting & Lesson Planning
  • Pre & Post Training Assessment
  • Effective Customization of Training Methodologies
  • Computer Lab Setup

Shager Veerappan

  • Name   :   Shager Veerappan
  • Age  :   47
  • Year of Birth  :   27/06/1972
  • Nationality  :   Malaysian
  • Address  :   No. 02-28, Jalan Kolam Air 2, Nong Chik Riverside, 80200, Johor Bahru, Johor, Malaysia
  • Languages  :   English, Malay, Tamil
  • Personal Contact  :   012 707 3962
Qualifications :
  • Masters in Business Administration
  • Diploma in Mechanical Engineering (1st Class)
  • HRDF Train the Trainer
Institution/ Year Awarded :
  • Twin Tech University, 2012
  • WIT, 1992
  • TTT 8109, since 2013

Shager Veerappan has MBA from Twintech University with basic Mechanical Engineering qualification for the past 25 years. He is a Certified HRDF trainer since 2013 with the PSMB No TTT/8109. Apart from that he also owns a consultancy firm HSDC Resources and himself as Principal Consultant.

Shager Veerappan has 25 years of experience working in Public Listed Companies subsidiaries i.e. Universal Cable (Leader Group), Olympic Cable (PJD Group) and JCY Technology (JCY International Group). Also exposed to many MNC customers such as WD, Seagate, HGST, Toshiba, Nidec, PMDM, Motorola Worldwide, Philips, Kenwood, Sanden, Proton, TNB, Singapore Power and etc.

Customers have high recognition on him as a problem solver and later part working right from the product design stage to prevent design related problems. Customers really appreciate the effort by him.

His key capabilities are handling product quality from womb to tomb including New Launch products. Apart from that he also develop vendors to exceed quality expectation. Driving quality to the next level with 6 sigma and lean practice.

Shager Veerappan does all quality related training such as FMEA also the Advanced, Diagnostic Tools, 6 Sigma for Champions, GD&T critical in precision industries, all ISO related training, Power Up Communication, Effective 8D with self-rating, Training Need Analysis, Energy Management & Conservation, Energy Savings and many more.

Exposed with Multi country personnel from USA, Europe, Japan, Korea, India and South East Asia. Exceptional communication skills with presentation experience. Good motivator and fantastic program facilitator. Practical person and ensures trainees bring back the knowledge and skills they intent to achieve.

He is a very jovial person and willing to help anyone. Very approachable and blend into trainees during training to eradicate FEAR. Communication both written and spoken is very good.


Consulting – Documentation, Training, Implementing till Organisation gets certified on ISO 9001, ISO 14001, ISO 45001, ISO 22301, ISO 37001, ISO 22000, ISO 13485, IATF 16949 etc…….

Training – Management, Quality, Engineering, Technical, Automotive, Medical, Safety, Environment etc…...

Technical Document such as MSDS migration to SDS inclusive Translation compliance to Class 2013 requirements

ESH Gap Analysis

Position Organization Worked In
ASSISTANT QA GENERAL MANAGER (1998- 2017) JCY HDD TECHNOLOGY SDN. BHD. JCY HDD Technology Sdn Bhd manufactures and distributes hard disk drive (HDD) mechanical components. The company was founded in 1996 and is based in Johor Bahru, Malaysia.
SENIOR QA ENGINEER (1995- 1998) OLYMPIC CABLE COMPANY SDN. BHD. manufactures, sells, and exports power utility cables. The company’s products include voltage power, aerial bundle, transmission, and fire resistant cables.
QA ENGINEER (1993- 1995) UNIVERSAL CABLE (M) BERHAD are fully equipped to manufacture cables and wires for many different industries. This includes for power generation, transmission & distribution, cables for instrumentation and for distribution of electricity.
Shager Veerappan


Brian Wee was Head of Human Resources, Internal QMS Auditor and Corporate Trainer of MMC for a holding company of oils refineries in Malaysia. He holds a Master of Business Administration and a Post Graduate Diploma in Business Administration from Heriot Watt University, United Kingdom. He also has a Certificate and a Diploma in Personnel Management. He is a Certified Human Resource Professional (CHRP), an Ordinary Member of Malaysian Institute of Human Resource Management (MIHRM), PSMB Certified Trainer and PSMB Human Resource Consultant. Wee has attended a three days Effective Training Evaluation program by Ms Beverley Jeffreys of Chisholm Institute, Australian National Training Authority (ANTA).

He brings with him more than 15 years of working experience in Human Resource of large manufacturing companies. He is a Resource Training person for Malaysian Institute of Personnel Management (MIPM), Malaysian Institute of Purchasing and Material Management, UBS Commercial Institute, Open University Malaysia, Asia e University and UTM Space Executive Diploma Programs and others.

He started off his career in 1980 as a Senior Officer with the Ministry of Information where stayed for 15 years and gained extensive management experience. Later he moved to a Japanese based company where he was in charge of all spectrums of Human Resource functions. During that time, he acquired some Japanese management skills such as Kaizen, Zero Defect, JIT, Quality Control, Quality Assurance, ISO QMS and EMS Awareness Program and many others. He developed and trained QC, ISO QMS and EMS and productivity related modules for the Wilmar International Group of companies’ employees.

In his present capacity, he develops modules and trains his employees and many organizations. He is also a part time lecturer for academic courses, namely Certificate & Diploma Program for Malaysia institute of Human Resource Management, Supervisory Module for Certificate & Diploma for Malaysian Institute of Purchasing & material Management, Executive Diploma of Human Resource Management for UTM SPACE, Asia e University, Southern College University and Open University Malaysia and Professional Short Course in Mandarin for Human Resource subjects and English Conversation & Communication Skills for User Business School (UBS).

His much in demand programmes are Effective Supervisory Skills, Purchansing & Negotiation Skills, 8D Team Problem Solving Methods, Total Preventive Maintenance, ISO QMS AND EMS Awareness Program, UTM SPACE ISO QMS Modules, Effective QA/QC Inspectors, QC Tools, QCC, Effective Communication and Motivation Program, Excellent Clerical Skills, Excellent Customer Service, Effective Business English Communication Skills, Report Writing Skills, Effective Presentation Skills, Teambuilding Program, Positive Working Attitude, Malaysian Labour Laws and Industrial Relation Laws, Understanding of Employment Act 1955, Handling Misconduct and conducting Domestic Inquiries, Effective Salary Computation and Administration, Handling Problematic & Difficult Employees, Report Writing Skills, Drafting an Employment Contract, Effective Human Resource Management, HR for Non HR Executive / Managers, People Management, Leadership Skills, Balanced Scorecard, Key Performance Indicators and others.

Among some of his training participants and/or consultancy services included Kyocera, Sunpower, TJ Wang Group (Accountancy & Secretarial Services), Lii Hen Group, China Press, White Horse Ceramic, ML Plastics Sdn Bhd, Yee Wan Manufacturing, Southern College, Foo Yew High School, MITI, Police Academy (Technical),Champion Precision, JK Sumi Wire, Muar Ban Lee Engineering, Autoveyor, Southern Lion, Seiko Electric, CSC Steel, San Miguel Yamamura Plastic, Ornapaper, Umicore Malaysia, Alloy Consolidated (MTD Group), Panasonic AVC Network, Southern College University, Infineon Technilogies, to name a few.

Mr. Brian Wee had provides HR & Quality and Productivity Consultancy Services to Li Hen Group, a furniture exporter and manufacturer, Omega Printer, Golpar Plastic Injection, Dian Pang Supermarket and others. He is now freelance and full time consultant and trainer for soft skills related trainings and specializes in Human Resource Management.



Prem, analytic and having a strong knowledge in Technical and Management, obtained his Master’s Degree (in Engineering Business Management) from Asia e University (M’sia) & certified MBA from Oxford Business School (UK). Currently he is doing his Doctorate in Business Management.

As a trainer, he wants to empower others with technical and soft skills and always believe that “Practice makes Perfect”

After his tertiary education, Prem further applied and developed his skills at manufacturing (M’sia and Thailand), where he worked in the Quality Assurance & Quality Controls Department. He spent 10 years specializing in Statistical Process Control, Process Capability Studies, Measurement System Analysis and was certified as Lead Auditor for Quality Management System. Prem is keen to share his statistical expertise and has wide experience in the applications of advanced statistical tools to conduct continuous improvements projects covering FMEA, DOE and 8D CAPA.

In Thailand, Prem worked as an Operations Director where he is involved in the new company set-up, factory operations, revenue generation, profitability, employee retention and customer satisfaction. In addition, Prem has strong knowledge and exposure to Six Sigma tools and methodology. He has obtained Six Sigma Black Belt. Prem has worked on several business improvement projects with high cost savings potential.

Highly motivated individual with over 20 years of solid experience in manufacturing. Experienced in training small & large groups across industries and lecturing in Universities (UM, UTM, AeU, UTEM, UMK & IBSS). Proven success in leveraging educational theories and methodologies to design, develop, and deliver successful training programs and integrate industrial technology to provide onsite and virtual training. Adept at organizing and facilitating management and manufacturing improvement programs and activities.

Subjects lectured and trained are: Quality programs, Business Ethics Process improvement, Leadership and Supervisory Skills, Motivations, Process Improvement, Managing Changes, Business management, Marketing Strategies and many more. Covering his working experience from both locally and overseas experience has helped developed better understanding for participating students, Trained & lectured students from various industries (Manufacturing, Medical, Banking & Hotel) Certified Trainer by PSMB (HRDF) Currently doing his post graduate Doctorate in Business Administration.

Training Summary

Technical & Productivity
  • 1. Total Quality Management
  • 2. Process mapping and problem solving
  • 3. 8D CAPA
  • 4. Failure Mode Effect Analysis (FMEA)
  • 5. Problem Solving & Decision Making (PDCA)
  • 6. Measuring System Analysis (MSA or GR&R)
  • 7. Poka Yoke (Fool Proof for prevention)
  • 8. 7 QC Tools
  • 9. Statistical Process Control
  • 10. 5 “S” Control & Discipline
  • 11. Kaizen
  • 12. Six Sigma foundation Programs
  • 13. Good Manufacturing Practise (GMP)
Soft Skill
  • 1. Change Management
  • 2. Organizations Behaviour
  • 3. Leadership Skills
  • 4. Supervisory Roles
  • 5. Strategic Management
  • 6. Strategic Marketing
  • 7. Conflict Management
  • 8. International Marketing
  • 9. Globalization & the affect
  • 10. Warehouse Management
  • 11. Motivational talk & energising People
  • 12. Communication skills
  • 13. Mentoring Skills (Mentor Mentee)

Shager Veerappan
George Suthes

Shuras Vasu


Master of Business Administration in Business Management Northern Territory University, Australia, Jan 2002

Bachelor of Electrical Engineering University of Technology Malaysia, June 1991

Certified Quality Engineer, CQE Quality Management Centre, Penang, April 1994

Certified New Shop Floor Management Phillips S’Pore, Kiyoshi Suzaki, Sept 2003

Certified Lean Six Sigma Black Belt SQI, Singapore, June 2006

Certified Lead Auditor ISO9001/TS16949 Neville Clarke, Nov 2011

IRCA (Certified Auditor)ISO 9001 :2015 Lloyd UK

System Trainer:-

ISO 9001:2015 QMS
ISO 14001:2015 EMS
ISO 45001:2018 OHS


Competent & Registered Trainer, May’12 PSMB Train The Trainer Course (Cert No: TTT/0650)
Certified TNA consultant by PSMP, Sept’16
Asia –e University & Uni Pahang Malaysia Trainer, April’05 Executive Degree and Master Program
Trained for Aerospace AS standard AS9100 DQS, Germany- Company MR for AS9100 certification.


Member of ASQ,USA since 1993
Member of Philips Quality Matter since 1996
Member of Fastener Technology since 2006

Shuras V, holds a Bachelor Degree in Electrical Engineering graduated from University of Technology Malaysia and MBA from NTU Australia. He joined Sony Electronic ( A- U Cell Manufacturing Organization),Prai Malaysia in 1991 as a Production Engineer and was responsible in establishing production standard for assembly operation, performing risk assessment for New Product Introduction, train new operators on the required SOP, work with CFT team on resolving production quality issues using QCC tools, work with design centre in Japan for design change matters and perform time study with Industrial Engineer to improve the productivity of the shop floor. He has Master Degree from Northern Territory University, Australia.

In 1993, he joined VDO (currently known as Continental) German Automotive Speedometer Manufacturer at Prai, Penang. He was involved in the Customer Complaints Management especially for Audi, Mercedes, Proton, Ford, GM, Chrysler etc car assembly manufacturer. He handled the customer visit and audit and ensures that all issues raised are addressed with proper CAPA. He was than involved in the QS9000 certification process for the plant. He became the MR of the company when the plant was going through the ISO9001 certification.

In 1995, he joined the giant semiconductor manufacturer Motorola and Philips JV in Seremban. He established the calibration and incoming inspection system as part of QMS requirements. He has audited many suppliers as part of supplier development program and even sent to Amsterdam, Netherland to perform QSR (Motorola Quality System Requirement) in 1995.Later after 3 years in the Quality Management, he took a major yield improvement effort in this plant. He managed to breakthrough the yield from 84% to 96% within 6 months of his leadership. He was than promoted to Section Manager of Process Engineering. Shuras V also implemented many TPM initiatives for his organization especially on the OEE improvement under the JIPM (Japan Institute of Plant Management, Japan)

After about 9 years of service, in 2005, he had the opportunity to lead a full functional role as a Manufacturing Manager in Textron Fastening System,USA. Under his responsibilities, he had Production, Tooling, Facilities, Maintenance and Process Engineering. He had a great opportunity to implement the World Class Manufacturing System called New Shop Floor Management, a Japanese Way of Managing Shop Floor - Glass Wall Methodology (Kiyoshi Suzaki).In this program he managed to change the traditional way of running shop floor into a new ideology of using the Glass Wall Management, involving people into continuous improvement, created transparent

management, linking KPI with the problem solving methodology and leadership development among the employee for continuous improvement. As a result of this program, the company key KPI improved tremendously and got the Asia Region and HQ USA recognition. With his leadership trait, he was promoted to Senior Manager (Operation) taking additional responsibilities of Quality Assurance Department. He than took the lead implementing a stringent Quality Management System in the organization such as Aerospace AS9100,VDA German Audit system,TS16949 and Risk Management Methodology.

While in Textron, he implemented Factory Operation Excellence -Lean and Six Sigma Management. He managed to cut many of the NVA processes using the 7 waste methodologies and turned them into a cost saving & productivity improvement opportunity for the plant. He served Textron for 10 years.

Shuras V is a UK certified Lead Auditor for ISO9001/TS16949 for 1st , 2nd and 3rd party audit. He is very familiar with 5 core tools application for Automotive Manufacturer (APQP,PPAP,FMEA,SPC,MSA).He was MR (Management Representative) for more than 5 years –ISO9001/TS16949/AS9100.

Shuras is TNB approved 2nd Party Auditor. He covers Tenaga Nasional Berhad key suppliers system audit

Due to overwhelming feedback on the excellent training & consultation conducted, he had the opportunity to conduct some of his training in Brunei. Some of his participating companies are from oil & gas organizations.

Hj Azmi Hj A. Bakar


HJ AZMI HJ A. BAKAR has more than 16 years hands on experience in Human Resource and training. He obtained his Diploma in Public Administration from UiTM, Shah Alam and then pursue for Master in Human Resource Management from St. Clement University, U.K. He had held various senior management position in giant multi-national manufacturing companies such as Taiko Electronics, GP Batteries, Sharp Manufacturing, Flextronics Industries Malaysia and Mieco Chipboard Berhad. Currently he is a Managing Director to SMART Knowledge Consultant.

Hj Azmi has extensively involve in training for the past 19 years associating with some other Training providers as a free lance trainer such as Bob Proctors, Anugerah HRM, IBN International, Comfori, Iknowlede Sdn Bhd, AIPRO, IPA and etc where he had conducted many public and in-house programs .

  • Academic background and course attended
    • Diploma Public Administration – UiTM Shah Alam – 18 June 1988
    • Adv Diploma Business Admin UITM Shah Alam June 1990
    • MA (HRM) St Clement Univ, UK – 30th Dec 2001
    • Team Building for Facilitator – Sime Darby
    • Train A Trainer – MEF
    • Empowerment skills workshop for facilitator – DDI International
    • Games Trainer Play – SMR
    • ISO 14000 EMS – GMP Environment Consultant
    • Ordinary Member to Malaysian Institute of Human Resource Management (MIHRM)
    • International HR Conference in Manila by Sanno Pte Ltd
    • HRM New competencies by Warner Lambert Learning Academy London
    • Certified EQ Trainer by ITSP Asia & Stamford College
    • Certified NLP Practitioner by NFNLP USA
    • Certified META Trance Model Practitioner by ISNS USA
    • Certificate Coaching Essential- ISNS USA
    • Certified NLP Coach by ABNLP USA
    • Professional member to Malaysian Association Of Professionat Trainers and Coaches (MAPTAC)
  • B. Working Experience
    • 16 years in Human Resource Management
      • Taiko Electronics (M) Sdn Bhd, Senai, Johor (Wire Harness – 400 employees) Position – HR Assistant ( from Sept 1990 - Aug 1993)
      • GP Baterries (M) Sdn Bhd, Tampoi, Johor Bahru ( Button cell and rechargeable Batteries – 800 employees) Position – HR Officer ( Sept 1993 – Dec 1995)
      • Sharp Manufacturing Corporation (M) Sdn Bhd – B.Pahat, Johor ( Manuacturing of VCR and VCD – 2500 employees) Position – Assistant HR Manager ( Jan 1995 – July 1998)
      • Flextronics Industries (M) Sdn Bhd, - Tampoi J.Bahru (Contract Manufacturing – 5500 employees) Position : HR. Manager Aug 1998 – Dec 2001)
      • Mieco Chipboard Berhad – Kuantan, Pahang (Manufacturing of Particle Board – 800 employees) Position : Sr Manager HR – Group ( Jan 2002 – May 2005)
    • During his services, he had hands on experience in
      • Various scope of Human Resource, Training and development (which involve in conducting the whole spectrum of TNA Activities as well as Industrial relations function
      • Secretary to working committee on lean manufacturing and waste reduction committee
      • Project leader in KAIZEN Activities, Suggestion scheme,
      • Chairman on Knowledge Management committee,
      • Knowledge Management Project Paper presentation, Asian Reps for Warner Lambert group Asia Pacific
      • Project Leader on 5S - Won a certificate issued by NPC
      • internal auditor on ISO,9000 and 14000,
      • Steering committee in Productivity performance Improvement project,
      • Management team on KANBAN System, Lean management & JIT, QCC, TQM, and working committee on six sigma.
      • Getting Meico Chipboard berhad HRDF award by HRDC and 5S national certificate by MITI and MPC
      • State Industrial Relations department panel Jury ( employer representative)
    • Consultation work
      • He had also doing some consultation services on 5S, and KPI
      • Human Resource function, policy and procedure.
      • Training Needs Analysis
In-house & public training programs Specialties
  • Management
    • SHARP - Sharpening Administrative skills
    • Dynamic Management Program
    • Developing Efficient Office Administrators
    • Prioritizing your work and stress management
    • Pengurusan Pejabat, Rekod dan Fail
    • Develop Interpersonal communication skills using NLP
    • Mempelbagai Kemahiran ke arah Kecemerlangan Prestasi Kerja
    • Pembangunan dan Asas Pengurusan yang Efektif untuk eksekutif
    • Develop Emotional Intelligence at work place
  • Human Resource , Industrial Relations and Training
    • Asas Pengurusan Sumber Manusia
    • Enhancing SMART HRM Competencies
    • Pentadbiran dan Pengurusan Gaji yang efektif mengikut Akta kerja 1955
    • Teknik Menemuduga dan Membuat Pemilihan Pekerja
    • You are Hired - SMART Recruitment & Selection Techniques
    • Menangani Pekerja Bermasalah melalui Kaunseling, Coaching dan Tindakan Disiplin
    • Mengurus dan Mengendalikan Fungsi Latihan yang Berkesan
    • Managing SMART Training Role and Function
    • Basic Counseling skills and handling difficult employees
    • Employment Act 1955 – practical approaches
    • SMART Presentation Skills
    • Steps in implementing Key Performance Indicators (KPI)
    • Practical approaches in Training Needs Analysis (TNA)
    • Managing problematic employees and Domestic Procedure
  • Supervisory
    • Developing Competent Supervisors
    • Supervisory skills in the Manufacturing Industry
    • Training a Trainer for supervisors
    • Meningkatkan Prestasi Kerja Penyelia
    • Penyelia yang efektif ke arah kecemerlangan organisasi
    • Penyelesaian Masalah dan Pembuatan Keputusan untuk Penyelia dan Kumpulan Sokongan
    • Presentation skills for supervisors
    • Supervisory and leadership skills development program
  • Clerical and Other supporting staff
    • Managing Skills for Supporting Staffs
    • Developing professional telephone techniques and customer service
    • Membina Pekerja Dispatch dan pemndu korporat yang Cemerlang dan Profesional
    • Membina Pembantu Peribadi dan Setiausaha yang Cemerlang
    • Peningkatkan kemahiran perkeranian di Pejabat
    • 8 Tabiat Pekerja sokongan Cemerlang dan efektif
    • 8 Kompetensi pembangunan perkeranian
  • Productivity and Motivation
    • 5S- Cleaning, Organizing for improvement and waste reduction management
    • 7 Strategi Pembentukan Sikap Kerja Positif dan Motivasi Diri yang berkesan
    • Membasmi Pembaziran dan Meningkatkan Produktiviti – Gaya Toyota
    • Pembudayaan Sikap Kerja Positif ke arah Pembentukan Pasukan Kerja Cemerlang
    • Pembentukan Sikap Kerja Positif dan Budaya kerja Cemerlang
    • Motivasi Diri dan Memotivasikan Pekerja untuk produktiviti
    • Membina amalan bernilai Prestasi (MAP) Bagi pembangunan Operator pengeluaran dan pekerja am
    • 8 Pendekatan Kaizen dalam peningkatan produktiviti
    • METRO - Mindset and behavioral Transformation Program
  • Teambuilding and leadership
    • ETQ Teambuilding -( Emotional Tauhidiq quotient )
    • One day program on teambuilding
    • Teambuilding for facilitator
    • Bina Kumpulan dan motivasi diri
    • 7 kaizen tools for Leaders
    • Dynamic teambuilding program
    • Foundation of the Executive development program
  • Career Talk for University and college Student
    • Interview Techniques and resume writing
George Suthes
George Suthes



SHABENAH is an experienced trainer, facilitator and consultant, with deep knowledge in the field of IT, soft skills, leadership and communication. She has great passion for training, learning and development, and is able to work effectively with people at all levels. Shabenah is also an active participant in local community and social activities. Shabenah has over 18 years of experience with specialization in IT and Communication. She gained experience serving as a Corporate Trainer with New Horizons Computer Learning Centre, Malaysia, as a Centre Manager at SEGi Johor Bahru, and as a Group Account Manager at Cosmopoint Group of Colleges Sdn Bhd. Shabenah is a certified corporate trainer registered with PSMB / HRDF (Human Resource Development Fund), Microsoft Certified Trainer and Certified IELTS. Shabenah delivers both educational and highly entertaining training sessions by incorporating experiential learning activities in all her programs.

Significant Achievements
Corporate Training Industry:

Shabenah played an important role in the research and development (R&D) of training materials for many colleges and universities. She was involved aggressively with the Corporate Sales and Marketing for her previous Companies and assisted many organizations by providing standard and customized training. In 2010, she was awarded as the Best IT Trainer for Microsoft Office 2010 Applications by NEW HORIZONS MALAYSIA. She has also been awarded a consolation award for Informatics Nationwide Quest Project 2001 by Informatics Group of Colleges, Singapore.

Training and Consultancy:

Shabenah has conducted many training workshops, seminars and technical presentations in IT and Soft skills for public and private sector executives in, Malaysia and Singapore. They included Ministry of Finance (Malaysia), Polis Diraja Malaysia, Jabatan Pendidikan Negeri Johor, Iskandar Regional Development Authorities (IRDA), Pinewood Malaysia, JAKIM , MOE ,Port of Tanjung Pelepas (PTP), Port of Tanjung Langsat (TLP), Johor Port, TV3, CIDB Malaysia, International Islamic University Malaysia (IIUM), PERKESO, GIANT, Dyson Malaysia , Flextronics , Hewlett Packard , MMHE , Celestica, GES Venture , Primula Hotel & Resort, Liebher , Scheafer ,Tiong Nam Logistics, Kiswire Sdn Bhd, Genting Properties Sdn Bhd, TKR Precision Sdn Bhd, Eastern Plantation Agencies (EPA), Sime Darby , Puteri Specialist Hospital (Johor), Sindora Berhad, Taisin Electric Cables Sdn Bhd, SWM Environment Sdn Bhd, PCA Technology (M) Sdn Bhd, Panasonic System Networks Malaysia Sdn Bhd, Senai Airport Terminal Service Sdn Bhd, CCM Chemicals Sdn Bhd, Hydro Aluminium Malaysia Sdn Bhd, V.S. Industry Berhad, HANJIN Shipping Line Malaysia Sdn Bhd, Tenaga Nasional Berhad, Public Utilities Board (Singapore) and many more. She has conducted numerous e-entrepreneurship, Business skills , Sales and Marketing and other softskill training for RISDA , UIAM , UTMSpace and SME Bank Malaysia.

  • 2018 Master of Education (Open University of Malaysia) (Pursuing)
  • 2008 Bachelor of Information System (UNITAR)
  • 2002 Diploma in Information Technology (UKM)
  • Microsoft Certified Trainer (2018)
  • Microsoft Office 2016 Specialist
  • LEAD Internal Audit Certification (2018)
  • Train The Trainer (TTT) (PSMB)
  • International English Language Testing System (IELTS) (2000)
  • Kursus Pengendalian Pusat Latihan (2011 (2011)
  • Certification In Business Studies (LCCI) (1996)
  • Certification In Business Communication (LCCI) (1996)
  • Certificate of Achievement in Internal Quality Audit (ISO9001:2000 Standards)
  • MOS 2007– Microsoft Office Specialist (New Horizons)
  • Excel 2010 Transition from Excel 2003 (Basic – Expert Level)
  • Computer Courses –Microsoft Office Application Ver. Office 365 / 2016 / 2013 / 2010 / 2007 / 2003
    • Microsoft Business Intelligence for Desktop
    • Big Data With Excel PowerPivot & PowerQuery
    • Microsoft Excel (Basic – Expert Level)
    • Microsoft Word (Basic – Expert Level)
    • Microsoft PowerPoint (Basic – Expert Level)
    • Microsoft Access(Basic – Expert Level)
    • Microsoft Project (Basic – Expert Level)
    • Microsoft Visio (Basic – Expert Level)
    • Microsoft Publisher (Basic – Expert Level)
    • Microsoft OneNote 2013 (Basic – Expert Level)
    • Microsoft Outlook (Basic – Expert Level)
    • Microsoft With VBA (Basic – Expert Level)
    • Adobe Photoshop (Basic – Expert Level)
    • Adobe InDesign (Basic – Expert Level)
    • Adobe Flash (Basic – Expert Level)
    • Adobe Premier (Basic – Expert Level)
    • Adobe Illustrator (Basic – Expert Level)
    • Adobe Acrobat (Basic – Expert Level)
    • Web Designing
    • Web Programming
    • Internet Appreciation Courses
  • Other Special Customized IT Courses
    • Microsoft Excel Advanced Functions and Formulas
    • Managing Database with Pivot Tables and Pivot Charts
    • Data Analysis and Business Modelling with Excel
    • Power Pivot for Excel 2013
    • Power Excel - Analysing Data to Make Business Decisions
    • Microsoft Office 2013 - Streamlining Tasks
    • Formula and Functions in Excel
    • Excel for Human Resource Professional
    • Excel for Marketing Professional
    • Excel for Procurement Professional
    • Excel for Hotel
    • Excel for Educators
    • Excel For Statistical Data Analysis Training Course
    • Excel For Project Managers
    • Finance and Microsoft Excel for Entrepreneurs
    • Mastering Microsoft Office Applications
    • Facebook Marketing
    • G-Suite Application Training
    • Digital Marketing
    • Handling Large Documents with Ms Word
    • Managing Databases with Ms Access Effectively
    • Presenting Top Notch PowerPoint Presentation with Style
    • Working with Microsoft Project Effectively
  • Soft Skill Courses – Business and Language Skills
    • Effective Business Communication Skills
    • Effective Report Writing Skills
    • Effective Proposal Writing Skills
    • Effective Presentation Skills
  • Enhanced overall class performance through practical implementation
  • Introduced new courses & prepared course objectives and outlines for the new courses
  • Designed and improvised ICT syllabus for groups of corporate clients
  • Coached group of participants from min 2 – max 50 pax each session
  • Highly experienced in training professionals, corporate clients from Private and Government Agencies, university & college graduates, teachers, entrepreneurs, school students and non-profit organizations.
  • Provided a variety of planned learning experiences using a variety of media and methods in order to motivate students
  • Capable of describing and implementing basic troubleshooting techniques
  • Well acquainted with selecting, connecting and using appropriate peripherals associated with; The School LAN, Computer lab server, Classroom based PCs, Networks
  • Track record of using web-based resources correlated to the core curriculum to improve instruction
  • Exceptionally vigilant in assessing staff computing deficiencies and creating training opportunities
  • Thorough understanding of designing and delivering student learning activities integrated with computing and/or instructional technology
  • Filed a report summary after each class and follow up with Case Managers
  • Maintained professional competencies in the subject area and currency in instructional methodologies through professional associations and professional development
  • Strong leadership skills to lead students with the courses
    • Responsible, enthusiastic and patient
    • Multi Lingual : (Proficiency : 0=Poor - 10=Excellent)
English 10 10
Malay 10 10
Tamil 10 1
Chinese 4 0
  • Best IT Trainer for Microsoft Office Applications (2010) by NEW HORIZONS MALAYSIA.
  • Consolation award for Informatics Nationwide Quest Project 2001 by Informatics Group of Colleges, Singapore

Hussein Y. Salloum

  • Nationality   :   Syrian
  • Date of Birth  :   13th March 1976
  • Contact  :   3105500310
  • Email  :

Bachelor of Business Administration (Damascus University - Syria)

Language Known:
  • Arabic   :   Mother Tongue
  • English  :   (Speaking, Writing, Reading) V. Good
Work Experience:
1) Company: Al-Dar Collage University (UAE – Dubai)
Job Title: Manager of Seminars & Workshops Department
Duration: 1/3/2015 –1/6/2016
  • Planner of the Seminars & workshops program of the year and the management of the staff of seminars & workshops Dept. (marketing & Programs implementation)
  • Dealing with VIP of clients in Institutions in (U.A.E – K.S.A – Kuwait – Qatar – Bahrain – Oman)
  • Find new markets and customers, in order to increase revenues and expand the company's work.
2) Company: CSMC for training & consultancy (UAE – Dubai)
Job Title: Marketing Manager.
Duration: 1/3/2012 – 15/9/2014.
  • Planner of the training program of the year and the management of the staff of marketing Dept.
  • Study the needs of Institutions (clients) of the courses.
  • Dealing with VIP of clients in Institutions in (U.A.E – K.S.A – Kuwait – Qatar – Bahrain – Oman – Lybia - Sudan).
  • Analysis of the market (once a year) to see the new training needs of clients, and re-pricing of course fees.
  • Find new markets and customers, in order to increase revenues and expand the company's work.
  • Dealing with speakers and trainer of the courses & congresses
3) Company: AMBITION for training & consultancy (UAE – Ajman)
Job Title: Marketing Manager.
Duration: 1/9/2007 – 15/12/2011.

4) Company: EDUCATOR for training & consultancy (UAE – Dubai)
Job Title: Seminars & conferences Manager
Duration: 1/10/2006 – 15/8/2007

5) Company: Third Dimension for Exhibitions & Conferences Organization (UAE – Dubai)
Job Title: Executive Marketing & coordinator
Duration: 14/9/2003 – 28/9/2006

Personal Skills:
My Job in training field added a lot of experience to my in-field knowledge. Here are some:
  • Got so many personal contacts with a lot of clients for different field.
  • After market servicing statistics are studied, my point of strength is when and whom to invite to an event.
  • Have a wide experience in coordinating and organizing courses and Conferences and congress.
  • How to plan, cost estimate & organize an event (seminar, presentation, workshop, etc.)
  • Good Personal Relationship with almost everybody in the many hotels, conference halls, management fields.

Looking for new challenge to increase the company developing and profits, and growing my ambition & success in work

George Suthes
George Suthes

Hishamuddin Abdul Halim

Hishamuddin Abdul Halim is the former Head of Occupational Safety and Health Section at the University of Malaya. Prior to joining the University of Malaya, he served in the manufacturing sector.

His work experience covered production, quality control, logistics and warehouse, supply chain management and QSHE. He has more than 25 years of experience in establishing, implementing, maintaining and improving various management systems such as ISO9001, ISO 45001, ISO14001, C-TPAT, BCM and so on. He was actively involved in the development, review of documents and as well as auditing for those management systems. He was also actively involved in the implementation of various 6 and innovation projects at the organizational level.


Hishamuddin Abdul Halim holds a Bachelor of Management (Hons) degree from Multimedia University and has passed the Safety and Health Officer exam with NIOSH. He is also a PSMB trainer, Ministry of Human Resources (TTT / 2448). He was trained by Emory University in BSL-3 and as well as attended IRCA lead auditor training program organized by Neville Clarke.

In the field of training, he actively designs and delivers training programs and talks in various sub-fields such as QSHE, BCM, emergency preparedness and response, store management and inventory, security, administration, and etc. He has trained staffs or delivered talks for HG Power Transmission, IAC Electricals, Gamlite IT, Uganda National Roads Authority (UNRA), University of Malaya, LASAM, Singapore Institution of Safety Officers, Latexx Manufacturing, FGV, Tradewinds Plantations, Malaysian Society of Occupational Safety and Health (MSOSH) and etc. He is a major contributor to the topic of occupational safety and health and as well as environmental management and animal facilities in the Panduan Penjagaan dan Penggunaan Haiwan Makmal (2017) published by Penerbit Universiti Malaya.

Sharmila Sivalingam (Sharm Siva)

Sharmila Sivalingam (Sharm Siva) (ETLQ : 029 /TTT:5786)
  • Certified Trainer, Directive Communications PsychologyTM (Colored BrainTM, Emotional DrivesTM, PosturesTM, People Development, and Curriculum Development)
  • Certified Trainer-Coach, Law of Attraction
  • Member, American Institute of Business Psychology
  • Member, Australian Institute of Training and Development.

Sharm Siva is an Author, Speaker, Certified Leadership Trainer and Consultant, who is currently based in Sydney, Australia. She has 15 years of experience consulting, creating and delivering leadership and corporate training programmes in Australia and Malaysia.

Her niche is in researching and delivering programmes on the brain-mind connection in the workplace to explain how the brain makes us different from the people we work with, how we can train the brain to support us in our success instead of to sabotage us, and how we can think, lead, communicate, make decisions in a better way in the workplace.


Sharm has been in the Learning and Development scene for more than 15 years, including in Change Management, and uses her experience to train individuals, leaders and organisations in crucial skills in the 21st century. Her portfolio of offerings include:

  • Brain-based Leadership Skills
  • Leadership Excellence with Colored BrainTM
  • Enhanced Team Synergy with Colored BrainTM
  • Communication, Negotiation and Persuasion Skills for Leaders with Colored BrainTM
  • Train Your Brain for Success with Colored BrainTM
  • Cognitive Leadership
  • Women in Leadership
  • Identity Development for Workplace Success
  • Neuroscience, Psychology and Law of Attraction for Sales Excellence

Sharm has vast experience training, coaching and consulting across many job levels in various industries including the Banking, Insurance and Finance, Government-Linked Companies (GLCs), Education Management, Telecommunication and Logistics industries in Malaysia, Australia, USA, UK and Europe. Some of the organisations that have benefitted from her skills and services include Maybank, Celcom Axiata Berhad, Great Eastern Life, Sapura Smart School, Taylors University, UNITAR, TOLL Australia, IDP Education Australia, The Department of Education and Training Victoria Australia, ALTEC College Melbourne, The Good Things Foundation Australia and more.

Sharm has been featured on the ntv7 Breakfast Show, BFM radio station and the New Sunday Times for her creative training solutions, including features on How We Are Differently Smart and the Young Entrepreneur Camp (YEC), which she founded to bring entrepreneurship education to young children.

George Suthes
George Suthes


I am a Professional HRDF Certified Trainer, Youth Transformation Speaker, and Financial Coach That Help people live a Better Life through Health and Wealth Planning.

  • Training Office   :   Leading Quantum Consultancy Nong Chik Riverside, 80100 Johor Bahru
  • Consultancy Office  :   SUKSES Consultancy Jalan Kebun Teh, 80350 Johor Bahru
  • Email  :
  • LinkedIn  :   hadisukses
  • H/P  :   013-3993202
University Technology Mara (UITM Johor)
2010 - 2011
  • Graduate with First Class Degree.
  • President of UiTM Johor Entrepreneur Club.
  • Coach and English Debater for UiTM Johor.
University Technology Mara (UITM Pahang)
2007 - 2009
  • Vice President for UiTM Pahang Student Council.
  • English Debater for UiTM Pahang.
  • Mentor for UiTM Pahang Student Clubs and Associations.
  • HRDF Certified Trainer.
  • Youth Transformation Speaker.
  • Motivator & Platform Speaker.
  • Financial Coaching.
  • Program Host & Moderator.
  • Sales & Customer Service Coach.
Business Director:
  • Conducting training & consultancy with group of Certified Trainers.
  • Lead a Professional teams for Event Management.
Regional Training Specialist:
APRIL 2017 TO JULY 2019:
  • Taking care training related to agency force in Southern Region.
  • Assisting Sales Team with Professional Coaching & Trainings for AIA Agencies including agents and Managers.


Present Expertise and Specialization

Muhammad Hairin is Personal Life Coach and Business Coach with a highly dedicated and successful background in the achievement of personal development growth through the creation and execution of successful Coaching and Training Arena.

In the competitive retail and butchery industries with the primary focus on exceeding expectations for customer service delivery, sales as well as ensuring optimum brand impact.

Highly experienced and trusted in Butchery Segment and once before has collaborated himself represent as Butchery Trainer under GCH with Meat Livestock Australia for 5 years.

Possesses excellent interpersonal, communication and negotiation skills and the ability to develop and maintain mutually beneficial internal and external relationships.

Enjoys being part of, as well as coaching, training and consulting a successful and productive team, and strives in highly impact and challenging for organization needs and working environments.

Impactful Achievement and Accreditation

Pakar Industri Negara by Department of Skills Development (JPK), Ministry of Human Resources, Malaysia

Panel NOSS Persijilan Kemahiran Malaysia by Department of Skills Development (JPK), Ministry of Human Resources, Malaysia

Panel Development of Course of Study and Sales Expertise Practices Manual by Federal Agricultural Marketing Authority, Ministry of Agriculture and AGRO Based Industry Malaysia

Panel Pembangun K-SLDN ‘Retailing’/Peruncitan Tahap 1-Tahap 3, 2012 by Department of Skill Development (JPK), Ministry of Human Resources, Malaysia

Panel Pembangun K-SLDN ‘Retailing’/ Peruncitan Tahap 4-Tahap 5, 2017 by Department of Skill Development (JPK), Ministry of Human Resources, Malaysia

Certified Food Handler Trainer No: KKM 0392/06 by Department Food Quality and Safety, Ministry of Health, Malaysia

Certified In Training, PSMB No: TTT/0754 by QUEST LEARNING Sdn Bhd

Certified Associate of Certificate Meta-Coach by Meta Coach Federation International Society of Neuro-Semantics, USA

Certified Neuro-Semantics Practitioner byTheInternational Society of Neuro-Semantics, USA

Certified Assessing Personal Genius by TheInternational Society of Neuro-Semantics, USA

Certified Accelerated Neuro Linguistic Programme Practitioner by National Federation of Neuro Linguistic Programming NFNLP

Certified Language & Behaviour Profile (LAB Profile) Practitioner by CS HRM, Malaysia

Certified Proficient Competency Practitioner (SMR International Accredited Competency Professional Programme) by Specialist Management Resources Sdn Bhd

Certified Human Resources Practice Practitioner by Federation Chartered Institute of Personnel and Development (FCIPD), UK

Diploma Business Studies-UiTM


Career Summary

Muhammad Hairin had experienced in working with leading Retailing line such as Royal Sporting House ( Malaysia) Sdn Bhd; Retail Sport Company, The Store Sdn Bhd (local Company) and Company of GCH Retail (Malaysia) Sdn Bhd about 11 years.

In this capacity, he has worked as an experienced Department Head in Fresh Food Division in year 2003. He has involved in Meat & Poultry Business in Dairy Farm about 5 year. Major in this area, he was responsible for the business growth in local and Singapore market and his first attachment store was at TMC, Bangsar.

Many years ago, he was held in position regarded within the Human Resource groups as a trainer in year of 2005 and as a Senior Trainer in year 2011. As in this position, dealing with training provider/individuals, coordinated training plan, execution and summarized the outcome reports were part of his responsibility in order to meet the expectation of company visions. All trainings will reflect the outcome of ROI( Return Of Investment).

He has also developed a few Fresh Food modules such as Meat & Poultry and Fruit & Vegetables; used for Dairy Farm Group (such countries involved are Indonesia, Thailand, Hong Kong, Singapore and Vietnam); and conducted the modules of Retail Fresh training programs for Operation Fresh Market Division and Foodservice Personnel at all levels executives and non-executives and top operation managers (East and West Malaysia).

Responsibility as Certified Trainer in Food Handler by Ministry of Health, he was also accountable for its profitability. To ensure all the groups of Fresh Market Divisions Team shall have the certificates in order to fulfil the requirement as certified Food Handler in their field.

His expertise and achievement in Butchery Arena has driven him to a milestones be as a Pakar Industri Negara 2013 and developed a National Occupational Skill Standards (NOSS) Modules for Hospitality and Tourism sector and Retailing Industry as well in 2013 1nd 2017 .

Sometimes, he also involved in charity activities which is organized by company year planed such as visited the Old Folk house and the orphan house in Kuala Lumpur area. He has also experienced in conducting a programmes with the students (school break term) and orphan teenagers such as Rumah Anak Yatim An-Najjah.

Contact Details: If you interested in learning and drawing your journey to highly transformation success, feel free to e-mail or call him immediately. He will use the systemic coaching and training of Dynamic, Developing, and Professional.

  • Contact No  :   012-603 3803
  • Email  :   muhd.hairin@gmail,com
George Suthes
George Suthes


Trainer Profile

Mrs.Kala had been involved in two distinctly different worlds. Although a Computer Science graduate, she started as a Safety Officer for a few years after complete 30 days course at NIOSH. For this job she had received technical training locally. After afew years, she upgrade herself by attending afew courses in Manufacturing Management then start work as QMS manager for manufacturing site and Fully focus on QMS Auditing and Trainings For ISO 9001 ,ISO 14001 , ISO 18001 and IATF 16949

After graduate in Manufacturing and Administration Management in UTM, Mrs.Kala wanted to make business consulting her career and business. While working as a consultant, Mrs.Kala had also been providing corporate trainings to industries in management skills, QMS , Safety and operations management and strategic management.

Mrs. Kala

In 2010, Mrs.Kala found that she could also be of service in the ISO Certification and Consulting area, with her general management, environmental and technical background. She had gone on afew courses and Trainings in ISO 9001, ISO 1400l and OHSAS 18001. In order to provide greater service to clients, she has also received consulting training on IATF 16949 Certifications.

With her experience, knowledge and hands-on skills, Mrs.Kala had designed many highly effective consulting and training programs in support of the development of ISO 9001, ISO 14001, OHSAS 18001, and IATF 16949 for the industry. She sees it a passion to assist local industries especially small-and-medium industries to achieve excellence through embracing these international standards.

Participants from many well known organizations who have attended her consulting and training the years.

Courses Completed
  • Advanced Diploma In Manufacturing Management and Administration At UTM
  • Train The Trainer – Certification
  • Internal Audit/Auditor Skills for ISO/IMS standard
  • Internal EMS , OSHA management system Auditing
  • Safety and health officer Course from NIOSH
  • Technuques and Skill highly effective Quality Management Representative
  • Establishing an effective Safety and Health Committee
  • Conducting an Effective EMS Auditing
  • Understanding and implementing and effective OHSAS 18001 Management System
  • Implementing ,Auditing and ISO 9001 QMS Programme
  • Internal Quality Audit –QMS
  • Basic Occupational First Aid Programme – Penawar Group
  • Forklift Truck Safety
Service provided Companies
  • Kencana Sapura – Audit ISO 9001 and ISO 18001 Documentations and conduct basic documentation filing and E- Document Training to staffs.
  • Northern Lights Logistic – Full documentation setting up and conduct Internal Audits and Basic safety training to Drivers and staffs.
  • Intretech Malaysia – Permenant ISO consultation and Guide Internal External Audits to staffs. Conduct Process Training and Safety trainings.
  • SDP Manufacturing Sdn Bhd
  • NK Rubber Sdn Bhd
  • Metrowealth Polymer Sn Bhd
  • Flextronics Medical Sdn Bhd
  • Kwang Li Industri ( ISO9001 Internal Auditor Training and Consultation )
  • Cape EMS Sdn Bhd ( ISO 9001 /EMS 14001 Awareness and Internal Auditor Training and consultation
  • Perison Electrical Services ( EMS 14001 Awareness and Internal Auditor Training and Consultation )


AZLINA AFFANDI has a unique, fascinating and energetic personality and enjoys sharing knowledge and experiences with others. Throughout her overall 15 years of experience in management and sales, her passions agenda focuses on helping people create rewarding relationships and spiritual awareness. She started her career as an Executive Secretary and has made her victory up to the position of Vice President in a reputable institution.

She holds a Doctorate in Business Administration (DBA) majoring in Strategic Marketing and a graduate of Master in Management majoring in Organizational Behavior, she is also a qualified professional certified practitioner in Neuro Linguistic Programming (NLP), Time Line Therapy (TLT), PSMB TTT/3438, TTT/BAMC by Malaysian Insurance Institute, Competent Toastmaster (CTM Gold) and an active member of the Professional Learning Facilitators Malaysia.

She is an Independent Consultant working under the umbrella of Professional Consultants and has conducted numbers of seminars and workshops on Sales Programs, Leadership and Organizational Behaviors since 2009. The clients whom she has worked with under the Consultants group have proved to be hugely rewarding and include major clients such as Majlis Agama ZAKAT Selangor (MAIS), Cyberview Sdn Bhd, Hong Leong MSIG Takaful, Kumpulan Maybank Berhad, ASTRO, Proton Holdings, Majlis Amanah Rakyat (MARA), Millenium Consultant Berhad, Malaysian Building Society Berhad (MBSB), University of Malaya, Kementerian Pembangunan WANITA Sarawak, Seri Meraga Properties Sdn Bhd, PETRONAS, iPerintis, Takaful Ikhlas Sdn Bhd, HRD Consult, Public Bank, MCIS and etc. She has been ranked as an excellent and experienced trainer/facilitator not only by various multicultural audiences but also by corporate organizational people. She has facilitated training and learning within Malaysia, Singapore, Brunei, and Indonesia.

George Suthes
George Suthes

Mr. Mohd. Hafiz Bin Mohamad

Certified Train The Trainer (TTT/20958)
Professional Qualifications:

Sijil TV dan Radio Elektronik MLVK

  • New Model: Initial Study Project in Sanyo Electric Co. Ltd. Osaka, Japan (2007)
  • Color Quality Control Seminar by Nippon Denshoku Industries Co., Ltd (2011)
  • QC Problem Solving Approach (Quality Control) by The Association For Overseas Technical Scholarship (AOTS) (2008)
  • 7 Alat QCC by FMM Institute of Manufacturing (FMM-IM) (1998)
  • Certificate of Train The Trainer (HRDF Scheme)
  • Experience with Metal Stamping Industry in Permenpronic (M) Sdn Bhd
  • Experience with Audio Electronic in Sanyo (M) Sdn. Bhd., Telecommunication Industry in Kyocera Telecommunication (M) Sdn. Bhd.
  • ISO 9001:2015 (QMS)
  • ISO 14001:2015 (EMS)
  • ISO 45001:2018 (SHMS)
  • IATF 16949:2016 (AMS)
  • CSR (Corporate Social Responsibility) Implementation 5 Core Tools for Automotive Management System
  • Willing to transfer the knowledge and transfer technology by conducting appropriate training module that meets to Industrial Application
  • Personal Grooming and Building Corporate Personality

Masnizan binti Mohamed

  • Name   :   Masnizan binti Mohamed
  • Contact No  :   019-7788942
  • E mail Add  :
  • Marital Status  :   Married
  • Race / Gender  :   Malay / Female
Year Courses University
2009 Institution
Profesional Certificate
Construction Industrial Development Board
Construction Safety & Health Officer ( SKM ) Competency Certificate
2005 – 2007 Institution
University Technology Malaysia
Executive Diploma in Occupational Safety and Health
2001 Institution
Profesional Certificate
National Institute Of Occupational Safety and Health
Safety and Health Officer (Reg No: JKKP IS/127/438/2/1656
A competent person under Occupational Safety and Health Act 1994
  • Masnizan binti Mohamed has over 20 years of working experience and has served as a Safety & Health Officer for almost 16 years. She was certified by Department Occupational Safety & Health in 2004 after she obtained his certification as Safety and Health Officer. She is also has experience in managing Waste Treatment Plant in her previous employment and as a Legal Requirement Team Leader for ISO14001.
  • She also Provide training services to support the elements of the EHS Management System. Conduct training related to Health, Safety & Environmental Management. Support the development and implementation of management systems. Ensure that HSE training complies with the requirements. Regularly evaluate the effectiveness of HSE training and develop appropriate training solutions/changes to ensure a high level of quality and competency.
  • She has train many companies in implementing Chemical Safety Management, Legal Requirement for EHS Management System, Developing Emergency Response Plan, Developing Fire Fighter team, Develop Scheduled Waste Management, Construction Waste Management, Industrial Effluent Treatment Plant, Industrial Hygiene Management, Noise & Hearing Conservation Program for various types of industries in Malaysia.
  • She is an expert on identifying, auditing, and evaluating company’s HSE performances recommending and implementing control measures based on standard, procedures and legal requirements. Apart from that, she has conducted many in-house OSH Training programs and consultancy to company.
  • She well experienced in formulating and implementing HSE management system, project management skills such as managing subcontractors and leading in performing risk assessment (Hazard Identification Risk Assessment Risk Control).
  • She is a good leader that having exceptional problem solution and organizational skills, good interpersonal, presentation, and training skills with proven ability to interact effectively from all level of staffs from top management (board of directors, CEO, MD, etc.) to general workers in diversity of cultures.
George Suthes
George Suthes


  • Company name   :   XPM Sdn Bhd.
  • Position title  :   Asst Engineer
  • Specialization  :   Electrical Engineering
  • Joined Date  :   1999 ~ Dec 1999
Job Description:
  • Design quality of manufactured product (in- coming, in-process and out –going inspection systems)
  • Establish in-house quality audits.
  • Assisted in developing ISO standards for the company
  • Set up program for new product for SMT machine, Test Equipment, solder paste, Solder dipping and printing machine.
  • Company name   :   SII Ishizaki (Melaka) Sdn Bhd
  • Position title  :   Head of Quality Control and Logistic Dept
  • Joined Date  :   Jan 2000 ~ Mei 2007
Job Description:
  • To establish the procedure for inspection, testing, packing, training and logistic as to fulfill 100% efficiency.
  • To set – up Work In Process Software System from Incoming Inspection - production – in process / final Inspection, SPC and Logistic with system automation.
  • Internal Auditor, quality representative for external audits and customer complaint are being investigated, action taken to prevent re-occurrence and verify on the effectiveness.
  • (RPO) Radiation protection officer certified by (Atomic Energy Licensing Board) for X-Ray Machine (Seiko and CMI)
  • Custom Agent certified by Kastam Diraja Malaysia and ensure that logistic will complied to rule and custom regulation
  • Company name   :   Syntronixs Asia Sdn Bhd
  • Position title  :   Quality Management Manager
  • Joined Date  :   Jun 2007~oct 2016
Job Description:
  • As a QMR to developing ISO 9001/ ISO TS16949/ ISO 14001 standards and documentation for the company
  • Certified Lead Auditor for ISO TS16949
  • To ensure Internal and external audits ( customer and supplier) are being co- coordinated accordingly to help verify the effectiveness
  • (RPO) Radiation protection officer certified by (Atomic Energy Licensing Board) for X-Ray Machine (Seiko and CMI)
  • Dealing and ensure all customer complaint are documented, investigated and corrective action taken to prevent re-occurrence.
  • To establish FMEA as a tool to improve the reliability of process through identifying and preventing potential problem
  • Driving Quality, Antimixing and Data Integration project improvement by priorities multiple activities and make effective systematic process control.
  • Drive Quality Management System by improvise QM measures with more systematic approach for SQM and CQM
  • Establish Oven profile monitoring system, Training and logistic system integration with Monthly Custom statement.
  • Certified (RPO) Radiation protection officer by (Atomic Energy Licensing Board) for X-Ray Machine(Seiko ) more than 12 years with excellent result of audit.
  • Incharge as sales to approach new customer and keep partnership with customer as to satisfy customer.
Bachelor of Manufacturing Management with Honours.


Open University Malaysia, Melaka

Diploma of Electrical Engineering (Communication)


Universiti Technology Malaysia, Kuala Lumpur

Professional Qualifications :
  • Certified Lead Auditor for ISO 9001:2015 Quality Management System
  • Certified Lead Auditor for IATF16949:2016 Quality Management System
  • Certified Custom Agent
  • Certified Radiation Protection Officer from year 2000~2019
  • Certified Lead Auditor for MSPO 2530 Part 3 and 4
  • Certified TTT
  • Qualified Internal EMS auditor for ISO 14001 standard
  • Qualified 5 Core Tools (FMEA/MSA/SPC/APQP/PPAP)
  • Freelance Auditor for Custom Warehouse
Strengths :
  • Fast learner, hardworking and analytic thinking
  • An enthusiastic and hardworking person in performing given tasks
  • Good in public relation with working team, customer and government body ( AELB, BOMBA, JKKP and Custom)
  • Handling internal and external quality auditors (SQM and CQM) as well as EMS auditors
  • Technical report writing for process improvement, validation, design control documentations as well as regulatory review on process control.
  • Manufacturing Process Procedure writing ( SOP, Work Instruction, Process Flow formats etc
  • Manufacturing Process Optimization and Manufacturing Excellence for Continuous Improvement activities
  • QMR to developing and successfully certified ISO 9001/ IATF TS16949/ ISO 14001 / MSPO standards and documentation for the company
  • Successfully passed Radiation audit from AELB for 19 years
  • Developing eDMS, ERP and Inspection system through Tab/ Mobile Application and eliminate Microsoft document.
  • ISO 9001:2015 Quality Management System, IATF 14949:2016 and ISO 14 001, 5S Training and consultancy for Semiconductor, Ceramic, Electronics, IT and Palm Oil Plantation.
  • ERP system design training for plating house with FTP integration.

Ms. Carly Chiang Yi Ting

Ms. Carly Chiang Yi Ting (IC: 800415-09-5028) TTT# 19490

Ms Chiang graduated with a Science degree in Electrical Engineering from California State University, Fresno, USA. She began her career for the first 2 years as test engineer in an electronics MNC. Later , she ventured into the field of quality and joined another company as Quality engineer and was responsible to lead and conduct system audits for contract manufacturers.

She was responsible in ensuring the quality system and processes of the contract manufacturers are in place and meeting requirements. Since then, she has been actively involved in quality, environmental, safety and health management systems.


For more than 10 years, she was proactively and passionately invovled in the continual improvement of the quality management system and processes. Throughout her service in the company, she has assisted in the constant monitoring and maintaining of the integrity of the quality management system and to ensure proper system implementation at all levels and departments for her company.

Previously working as a full time consultant and trainer for a Training and Consulting firm at Johor Bahru, she has assisted many companies in the setting up of the management systems, reviewing their implementation, and obtaining the final certification. She has managed trainings on quality ( ISO 9001: 2015 ) and environment ( ISO 14001: 2015). She was also involved in other management systems such as ISO/IEC 17025 and ISO/TS 16949.

Over the years, she has gathered vast and practical experiences in QEHS management system while helping companies to further enhance the effectiveness of their management systesm, fine-tuning complex processes , solving problems and preventing defects, setting up and implementing continual improvement programmes, and reviewing of management system performance.

George Suthes
George Suthes

Hairul Neezam Bin Zakaria

  • I.C No.   :   760930-04-5515
  • Permanent Address  :   No.14, Jln Jasa Merdeka 27, Taman Datuk Tambychik Karim, Batu Berendam, 75350 Melaka.
  • Telephone  :   014-3381975
  • Date Of Birth   :   30 September 1976
  • Sex   :   Male
  • Marital Status  :   Married
  • Health   :   Excellent
  • Interests  :   Computers, travelling, reading and drawing
  • Height and Weight  :   179 cm and 74 kg
  • Language Spoken  :   Bahasa Melayu and English
  • Language Writen  :   Bahasa Melayu and English
May 2010 – May 2015 UNIVERSITI TERBUKA MALAYSIA (OUM) Bachelor’s Degree of Manufacturing Management With Honours Results: 2.18 CGPA
Course Taken Principle Of Management, Engineering Drawing, Engineering Science, Introduction to Statistics, Learning Skill For Open Distance Learner, English For Oral Communication, Entrepreneurship, Malaysian Studies, Islamic Studies, English For Written Communication, Algebra and Function, Financial Accounting, Manufacturing System, Introduction to Manufacturing, Production Manangement and Operation (PMO), Introduction to Manufacturing Systems, Quality Control, Introduction to Industrial Engineering, Information Technology for Manufacturing, Tender and Contract Management, Maintenance Management, Materials Management, Manufacturing Strategy, Quality Management, Engineering Economics, Law and Technology Management, Occupational Safety and Health, Cross Cultural Management, Operational Management, Thinking Skills and Problem Solving, Human Resource Management, Project Management, Professional Ethics, Management Accounting, Introduction to Communication, English for Science and Technical Purposes, Strategic Management, Integrated Waste Management.
Project / Task DMAIC Methodology to Improve Aviation Quality in Manufacturing
September 2001 – June 2002 INSTITUTE OF TAFE WODONGA (AUSTRALIA) Diploma of Engineering (Polymer Technology) Result Codes : CA (Competent Achieve)
Course Taken Plastics Materials – Structure And Properties, Commercial Plastics, Plastics Additives, Project, Polymers And Environment, Computer Aided Design (Injection Moulding), Polymer Chemistry, Engineering Mathematics A, Engineering Mathematics B, Science, Blown Film (Basic Operation), Extrusion 1, Polymer Property Characterisation, Processing Characteristics, Flow and Thermal Behaviour, Plastics Product Design And Manufacture, Extruder Construction And Ancillary Equipment, Rubber Materials, Rubber Process.
Project / Task Plastics Products Design (Individual)
July 2000 – October 2001 INSTITUTE OF TAFE WODONGA (AUSTRALIA) Certificate IV in Polymer Processing Result Codes: CA (Competent Achieve) RPL: Recognition Prior Learning
Course taken Engineering Practises, Computer Applications In Polymer Processing, Injection Moulding Machine Control, Fluid Power and Electronic Machine Control, Polymer Product and Material Testing, Principles Of Polymer processing, Injection moulding Part and Tool Design, Injection Moulding Die and Trailing, Computer In Engineering, Engineering Drawing Interpretation 1, Quality Concept, Quality Improvement In The Workplace, Die Setting (Injection Moulding), Troubleshooting (Injection Moulding), Organisational Communication System, Polymer Materials – Processes And Product, OH&S For Polymer Processing Operations, Material Processing Trial Procedures, Optimising Machine Or Line Utilisation, Tools Of Continuous Quality Improvement, Industrial Placement - Polymer Processing.
5 May – 30 August 1995 UNIVERSITI TEKNOLOGI MALAYSIA Certificate of Plastic Technology
Course Taken Introduction to Plastic, Plastic Properties And Additives, Material Categories, Mould Injection Moulding Machine, Basic Trouble Shooting, Eliminate Quality Control Problem, Practical In Injection Moulding Machine.
1989-1993 SMK Ghafar Baba, Masjid Tanah, Melaka SPM
1991 SRP (Grade A, 25 Aggregates)

Hishamuddin Abdul Halim

Hishamuddin Abdul Halim is the former Head of Occupational Safety and Health Section at the University of Malaya. Prior to joining the University of Malaya, he served in the manufacturing sector.

His work experience covered production, quality control, logistics and warehouse, supply chain management and QSHE. He has more than 25 years of experience in establishing, implementing, maintaining and improving various management systems such as ISO9001, ISO 45001, ISO14001, C-TPAT, BCM and so on. He was actively involved in the development, review of documents and as well as auditing for those management systems. He was also actively involved in the implementation of various 6 and innovation projects at the organizational level.

Hishamuddin Abdul Halim holds a Bachelor of Management (Hons) degree from Multimedia University and has passed the Safety and Health Officer exam with NIOSH. He is also a PSMB trainer, Ministry of Human Resources (TTT / 2448). He was trained by Emory University in BSL-3 and as well as attended IRCA lead auditor training program organized by Neville Clarke.

In the field of training, he actively designs and delivers training programs and talks in various sub-fields such as QSHE, BCM, emergency preparedness and response, store management and inventory, security, administration, and etc. He has trained staffs or delivered talks for HG Power Transmission, IAC Electricals, Gamlite IT, Uganda National Roads Authority (UNRA), University of Malaya, LASAM, Singapore Institution of Safety Officers, Latexx Manufacturing, FGV, Tradewinds Plantations, Malaysian Society of Occupational Safety and Health (MSOSH) and etc. He is a major contributor to the topic of occupational safety and health and as well as environmental management and animal facilities in the Panduan Penjagaan dan Penggunaan Haiwan Makmal (2017) published by Penerbit Universiti Malaya.

George Suthes


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