Credibility may comes from education background and experience. But the credibility that we show to clients are very close because we were like them before. We were engineers then become manager and handling management system.
With more than 15 years in industries taking care of management system, the way we consult and train is very much different with those who just have the understanding of ISO from the book.
We are facing thousands of questionnaires during consultancy and training and we manage to answer and guide them step by step because the questions asked were always the thing that we have facing before during our working time.