The same people look at the same place will not find or notice any non-compliance. However, new comer will do. This activity is done at the beginning of ISO consultancy or we will have this session each time we conduct ISO training of Internal Auditor Training.
By looking at their process, workers, machines, areas, equipment, we may find many non-compliance to ISO, legal, customer specific requirement that we will on the spot highlight the issue and corrective action plan will be taken place afterward.
Customers happy to have this activity upfront before they start the ISO because they could do the budget plan for facilities and resources needed.